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Conversations Inbox

Every Message in One Place

Chat, SMS, WhatsApp, and Facebook live in one clean thread per contact. Your team replies faster with saved replies, tags, and tasks. After hours messages set expectations and collect details for the next day. Assign rules route chats to the right person.
Every message logs to the contact and the related deal, so context never gets lost. Managers see response times, owners, and outcomes in one view. You run fewer tools and keep focus. We train your team on filters and templates. Daily reports show volume, speed, and results by owner.
Contact for Inbox Setup

Tools That Speed Replies

Templates, tags, and tasks keep context and owners clear.

One Thread

All messages in one place, so context stays with the contact record always for clarity.

Saved Replies

Templates and snippets speed replies while keeping tone and brand consistent for every support case.

Tags and Tasks

Create tasks and tags from chats to keep owners and next steps clear for everyone.

Why Support Feels Easier

One thread per contact with history and next steps. People message on many channels. We bring them together, keep context, and route to the right owner. Replies get faster and more helpful. The team sees the full story and knows the next move in every customer thread.
  • One thread per contact
  • Faster replies with templates
  • Clear tasks from chats

Inbox FAQs

WhatsApp connect, after-hours replies, assignments, and links to deals.

Yes. We connect your number through the approved provider, set templates, and test sending and receiving so messages reach customers without issues across regions reliably.

Yes. We add polite after-hours replies that collect details, set expectations, and trigger a next-day follow-up for the assigned owner to act.

Yes. We add round robin rules or manual assignment. Owners see tasks and notes and can transfer chats with context at any time if needed.

Make videos that people finish.

GHL SaaS Video creates short clips that look good and keep your message clear.Show what makes your SaaS stand out.Use them on site, ads, and email.
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